Server - Whistling Duck

The Server provides food and beverage service to residents and guests. Interacts closely with the residents, guests, and others, providing quality service that enhances the customers’ experience.

Welcome guests with a warm and friendly demeanor

Assist in seating guests and providing them with menus

Communicate any specials or promotions

Fill glasses with ice water and answer any questions regarding the menu, including allergies or special requests

Take accurate food and beverage orders from guests and enter them in to the POS system

Coordinate with the kitchen staff to ensure all of the table’s orders are prepared and delivered on time and together.

Assembles food on tray; procures items from each station as necessary

Serves meals; places dishes by courses in front of each person; serves from the left of the person

Coordinate with the kitchen staff to ensure all of the table’s orders are prepared and delivered on time and together. .Removes soiled dishes

Suggests and serves dessert, coffee, and after-dinner drinks

Verifies accuracy of process, state and federal taxes, tips, and/or other charges on all bills

Presents bills to guests

Handles all cash, credit card, and resident charges as prescribed by standard operating procedures

Keeps assigned tables, dining room, and bus station clean and tidy Advises supervisor of complaints as they occur

Performs clean-up and closing duties as assigned by the manager

Participate in pre-shift meetings and training sessions as required

Perform other duties as required

Qualifications (Education, Experience, Technical Skills)

Education and Experience:

High Diploma or GED or an equivalent combination of education and experience.

Previous experience in restaurant or customer service role is preferred but not required

Technical Requirements:

Effective verbal and written communication skills

Effectively present information to management, customers, and staff.

Ability to add, subtract, multiply, and divide.

Skills and Knowledge:

Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required.

Strong multitasking and time management abilities

Ability to work under pressure while complying with all relevant legislation.

Knowledge of food and beverage menus, including dietary restrictions and allergies

Excellent customer service and communication skills

Critical thinking skills

Basic math skills for handling payments and calculating tips Physical stamina to stand, walk, and carry trays for extended periords.

Personal Attributes Safety minded

Professional and friendly. (Even in tough situations)
Self-motivated

Honesty and integrity

Attention to detail

Team oriented/team player

Commitment to diversity, equity and inclusion

Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.
* Drug free work place
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