Field Service Technician - Power Systems

Field Service Technician I - Power Systems

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• Conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wear proper personal protective equipment.
• Attend and successfully complete required technician training classes.
• Maintain the necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
• Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
• Work in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
• Inspect components to ensure maximum parts are reused to control repair costs. Complete required documentation using appropriate software to document repairs performed on equipment and account for repair times.
• Monitor job expenses versus repair estimates and ensure that the supervisor is aware of any cost over‑run prior to the job being completed.
• Approach work in a positive manner, maintain conduct that is supportive of the work team and set the standard for others to follow. Contribute to team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Train and/or mentor others in the department. Assume supervisory position temporarily, as necessary.
• Perform other duties as assigned.

• Safety
  :
  Fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
• Job Specific Skills
  :
  Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates effective application of job‑specific knowledge, skills and abilities required to resolve job‑related challenges in the workplace. Refer to job‑specific training requirements for the job identified in the LMS.
• Communication
  :
  Uses active listening skills, conveys information clearly and easily understood through the appropriate medium. Uses feedback to verify effective and accurate communication has occurred. Ensures that others who need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
• Information Gathering
  :
  Checks all appropriate sources in identifying the information needed for analysis and decision‑making. Uses skillful methods to obtain high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources and organizes the information according to research needs.
• Takes Initiative
  :
  Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations when time is critical. Is assertive in a group when necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
• Results Oriented
  :
  Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Drives, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
• Adaptability
  :
  Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks and finds alternative ways to reach goals or targets. Is open to different and new ways of doing things; willing to modify one’s preferred way of doing things.
• Credibility
  :
  Demonstrates concern…