Dispatch Ticket Clerk

Recruiting Specialist--Let our team help build yours!

Location: Ocala, FL – On-site

Job Type: Full-Time

Compensation: $15–$18 per hour, depending on experience

MLB & Associates is hiring for our client, a fast‑growing logistics and transportation company specializing in hauling services for construction, landscaping, or general freight.

They are committed to delivering reliable and efficient services to our clients while maintaining a high standard of safetyand professionalism.

We are seeking an organized ticket clerk to support our dispatch team in their efforts to coordinate and schedule hauling operations. The ideal candidate will have strong communication skills, a customer service mindset, attention to detail, and the ability to thrive in a fast‑paced environment. You will be responsible for entering/processing dispatch tickets to support the dispatch team as they dispatch drivers, managing routes, communicating with clients and field teams, and ensuring timely and efficient deliveries.

• Communicate effectively with team, drivers, customers, and internal teams via phone, text, and dispatch software
• Maintain accurate records and service documentation
• Handle service requests, emergencies, and driver issues promptly and professionally
• Collaborate with the dispatch team and customers
• High school diplomaor equivalent (required)
• Proficient with basic computer applications (e.g., Word, Excel, email)
• Excellent communication, problem-solving, and organizational skills
• Ability to multitask and remain calm under pressure

Expected hours 40 perweek (Monday through Friday, 7-4*)

* hours subject to shift slightly based on needs of the dispatch team.

• Competitive pay ($15-18/hour)
• Health, dental, and vision insurance
• Paid time off and holidays
• Supportive team environment
• Opportunity for advancement within a growing company

Entry level

Full-time

Administrative and Customer Service

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