Personal Risk - Account Manager, Entry or Experienced; VA, MD

Personal Risk - Account Manager, Entry or Experienced (VA, MD)

Apply for the Personal Risk - Account Manager, Entry or Experienced (VA, MD) role at NFP, an Aon company.

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance and has earned the WORK
180 employer endorsement. We are an organization of consultative advisors and problem solvers who help companies and individuals worldwide address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. Learn more at

We seek an experienced account manager with a P&C license, or an entry‑level candidate with office and customer service experience and a strong interest in a career in insurance. Salary and title will be commensurate with experience and credentials. The Account Manager works with Advisors, Client Executives and Account Executives to service client accounts, supporting day‑to‑day account management, renewal and marketing processes, preparation of materials, client meetings, and relationship development.

This is a full‑time role located in Accomac, VA;
Chincoteague Island, VA; or Ocean Pines, MD. Standard hours are Monday–Friday, 8:30 a.m.–5:00 p.m. EST. An in‑office presence is required. Remote options may be considered for highly experienced, P&C‑licensed professionals in the EST/Mid‑Atlantic region who can report to office when necessary.

• Proactively maintain relationships with carrier and client contacts and lead client meetings for assigned accounts.
• Manage the renewal and marketing process from start to finish in conjunction with Account Executives and Advisors.
• Communicate directly with clients and carriers in collaboration with the Account Executive or Advisor/Client Executive.
• Create and maintain client files and keep policy records in the agency management system.
• Hold an assigned book of business.

• Highly organized with excellent verbal and written communication skills.
• Self‑confident, able to make sound independent decisions.
• Ability to work overtime as necessary.
• Effectively interact with a variety of people; work well in both team and autonomous settings.
• Handle situations calmly, courteously, and professionally.
• Customer‑focused, establishing and maintaining effective relationships.
• Intermediate experience with Microsoft Office (Word, Excel, Outlook) and agency management systems.
• Prioritize multiple tasks to meet deadlines.
• Strong analytical and problem‑solving skills.
• Sharp attention to detail and decision‑making skills.
• Flexibility and adaptability to changing priorities, deadlines, and technology.

• More than 2 years of Personal Lines experience; recent retail brokerage or agency experience required.
• Experience with East Coast markets preferred.
• EPIC agency management system or similar system experience required.
  
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• High School Diploma or equivalent required; additional education and/or training preferred.

• A P&C Insurance License required upon hire or obtainable within 60 days of hire.

Competitive salary ($35,000–$55,000), PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. At the end of the day, we exist to be there for others and foster lifelong relationships with employees.

NFP is an inclusive Equal Employment Opportunity employer.