Teller Service Representative l Ocean Springs

Teller Service Representative l Ocean Springs 5059

Job Category: Branch Ops

Requisition Number: TELLE
004125

• Posted :
  December 26, 2025
• Full-Time
• On-site
• Rate: $16.97 USD per hour

Showing 1 location

Ocean Springs Branch
2420 Bienville Blvd
Ocean Springs, MS 39564, USA

JOIN THE KEESLER FEDERAL CREDIT UNION TEAM!

Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include:

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
• Employee and Dependent Life Insurance
• 401(k) Retirement Plan with 100% match on the first 5% contributed by you
• Tuition Reimbursement and Competitive Scholarships
• Short Term & Long Term Disability Benefits
• Employee Assistance Program

WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS

Department: Retail Operations

Reports To: Teller Supervisor or Teller III

FLSA: Non-Exempt

SUMMARY

Under general supervision, but following established policies and procedures, performs a broad range of teller service activities. This position is responsible for posting transactions in a variety of credit union computer systems, managing and balancing cash under their control, and maintaining control of the negotiable instruments accessed. This position calls for a great deal of accuracy, while maintaining a high degree of productivity.

This position supports sales and service initiatives by identifying and referring cross sales or distributing marketing materials to members.

SUPERVISORY RESPONSIBILITIES

None

ESSENTIAL FUNCTIONS

• Following credit union policies and procedures, properly identifies members (including account ownership) for whom they are conducting transactions or providing account information.
• Accepts deposits and payments and performs withdrawals or loan advances within assigned dollar limits of authority. These transactions are performed on a variety of checking and savings products as well as a variety of loan types, including credit cards. At the conclusion of a member interaction, reads back members’ receipts in order to verify and finalize the accuracy of the transaction.
• Maintains control of cash by double counting all cash received and disbursed. The purchase and sale of cash with other staff members or the vault verified under dual control and immediately posted in Symitar. Additionally, an adding machine tape is maintained in good order as an additional audit trail for cash accepted and disbursed from the cash drawer.
• Verifies checks for deposit are made payable to parties presenting them for negotiation, properly endorsed, and deposited or credited for payment in accordance with credit union policy, and if applicable to Reg CC. Utilizes True Checks within prescribed guidelines. Based on a determination of collectability, the actual check and the member presenting the item; the teller may be required to deposit the item to a share account under extended hold.
  
  Supervisor approval will be required for accepting negotiable instruments above the dollar limit of authority.
• Provides account information such as current balances, transaction history, dates & amounts of deposits and loan pay-offs, only for the member account owner(s).
• Works to resolve members’ concerns, complaints, discrepancies, and problems through the use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the Synapsys CRM to effectively track member concerns.
• Balances cash fund and check batches daily and assists in balancing disbursed checks, check batches, and bonds. To be balanced means that the cash and check totals for the teller match with the Symitar system totals and cash adding machine tape, and physical check count in the teller batches. The teller is responsible for management of their own work and also compliance with those controls that impact branch balancing.
• Maintains security over cash and other valuables in accordance with established procedures. This means protecting information by ensuring it is protected from public view while working and secured in locked areas when not present. When…