Room Attendant

ROOM ATTENDANT

Expotel Hospitality, The Holiday Inn Express Ocean Springs, located at 7305 Washington Ave, is hiring for the Room Attendant position.

$11.00/hr - $11.00/hr

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Flexible and long hours sometimes required.
• Medium work — Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high‑pressure situations.
• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
• Must be able to work and understand financial information and data, and basic arithmetic functions.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

• Approach all encounters with guests and employees in a friendly, service‑oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling.
• Maintain high standards of personal appearance and grooming, wearing proper uniform and nametag.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre‑cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set‑up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.

Entry level

Full‑time

Management and Manufacturing

Hospitality

Location:

Ocean Springs, MS