Assistant Facilities Manager

JLL empowers you to shape a brighter way
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As an Assistant Facilities Manager at JLL, you will help the FM team to oversee several client buildings managed by JLL while reporting to the Facilities Manager and working as part of the overall Facilities Team to manage a range of soft services and provide necessary support to ensure efficient and effective running of the site. You will manage the team providing first line soft services to the site(s) including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services while monitoring and maintaining office equipment and supplies and managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates.

This role involves conducting weekly walk‑rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests and interfacing with internal customers to action queries promptly in line with service level agreements. You will manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training and providing travel/visitors' support by interfacing with locally approved hotels and assisting Client global travel & hotel managers in information gathering and communicating up to date information to staff, directly contributing to JLL's mission of delivering exceptional facilities management excellence through comprehensive soft services coordination, client support, and operational oversight that ensures seamless building operations, client satisfaction, and strategic facility optimization across diverse commercial real estate environments.

• Manage team providing first line soft services including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services for comprehensive site operations
• Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates
• Conduct weekly walk‑rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket requests and customer interface
• Manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training for compliance
• Provide travel/visitors' support by interfacing with locally approved hotels while assisting Client global travel & hotel managers in information gathering and communication
• Assist in organizing internal and external Client events while managing quality of conferencing facilities and food and kitchen facilities with housekeeper direction
• Raise purchase orders while managing Wiki pages and other communication channels for comprehensive site coordination and administrative support.

• High School Diploma or equivalent OR successful completion of 4+ year degree with two years+ proven work experience as assistant facilities manager or coordinator
• Experience in commercial real estate management industry as third‑party provider, corporate, or consultant with experience using Computerized Maintenance Management System (CMMS)
• Must be located in bay area with reliable transportation to drive to client buildings as needed for comprehensive site management and operational support
• Excellent customer, computer, managerial, verbal and written communication skills with ability to multi‑task and effectively…