Receptionist - Weekend PM

Job Title

Receptionist – Weekend PM

PACIFIC VILLAS POST ACUTE, Oceanside, CA

The primary purpose of this position is to attend to and greet visitors and answer telephone calls. The role is limited to clerical duties only and is located in the Reception/Administrative area. This position has no clinical involvement or duties of any kind.

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors' arrivals and cancellations.
• Maintain visitor sign‑in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.

This position has no supervisor responsibilities.

• High school diploma or GED required.
• Previous administrative or receptionist experience preferred.
• Language skills:
  Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.
• Mathematical skills:
  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Reasoning ability:
  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Certificates, Licenses, Registrations:
  Basic knowledge of Microsoft Suite products, clerical functions and multi‑line phone system required.

Must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. Regularly required to sit, stand, walk, talk, read or hear. Frequent use of all office‑related equipment including copier/scanner/fax, telephone, and calculator. No travel required.

Noise level typical low to moderate.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed.

They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.