Surgery Scheduler

Surgery Scheduler at Tri-City Medical Center

Location:

Oceanside, CA

The Surgery Scheduler is responsible for coordinating and scheduling surgical cases for physicians within the practice. The person in this position works with practice patients, clinical teams and business offices on accurately and completely preparing the patient for surgeries. The Surgery Scheduler schedules patients for surgery, pre‑op, and reviews medications and health history as needed.

• Maintains a safe, clean working environment, including unit based safety and infection control requirements.
• Schedules patients for surgery and completes facility paperwork.
• Arranges needed special equipment and arranges for assistants when needed.
• Performs surgery pre‑authorization.
• Contacts patient directions directly with preferred date and confirms with selected.
• Schedules patients for follow‑up appointments and tests.
• Performs other duties as assigned.
• Customer service:
  Uses a friendly voice, speaks clearly and understandably; provides information needed for surgery date and facility; strives for maximum patient satisfaction and mentions on Patient Satisfaction Report; uses effective communication techniques to engage the patient.
• Practice requirements:
  Ensures patient confidentiality is always protected, both audible and visible; HIPAA Notice of Privacy Practices is displayed and given to all new patients and then every three years; ensures compliance with all medical practice regulations, such as but not limited to HIPAA and OSHA.

• Prefer one year of prior surgery scheduling experience in a health‑care facility setting.
• Knowledge of practice management and word‑processing software.
• Knowledge of surgical procedures desirable.
• Knowledge of medical terminology.

• High school diploma or GED, required.
• Bachelor’s degree in Health Care Administration, Business, Medical Assisting or equivalent experience, preferred.

Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre‑employment background checks before starting work.

Salary/Hourly Wage range based on experience.

To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID‑19 vaccination program (fully vaccinated with documented proof or approved exception/deferral).

TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care