Area Director of Sales & Marketing

Overview

Direct message the job poster from The Seabird Ocean Resort & Spa

• Coordinate all sales segment growth strategies by account to maximize overall revenue.
• Develop, recommend, implement and manage the division's annual budget including the advertising, public relations and direct sales plans efforts for the resorts to drive awareness, relevance, occupancy, food & beverage outlets, Spa, and resort campus bookable experiences.
• Guide the sales team to identify new business within and outside of known Hyatt accounts.
• Serve as the public face of the resorts, representing the properties in media interviews, industry events, and community engagements to elevate brand visibility and reputation.
• Robust understanding of the group, wholesale and negotiated contracting process.
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
• Monitor production of all top accounts and evaluate trends within your market.
• Deep understanding of the digital landscape and how our owned channels impact the resorts’ ability to maintain and elevate relevancy within search.
• Ability to foster a culture of collaboration and accountability.
• Flexibility to implement initiatives that align with changing market and brand attributes.
• Liaise between commercial services efforts and the operational environment.
• Adhere to Hyatt systems established regulations, company standards, sales standards and sales metrics related.
• Comply with attainment of individual goals, as well as team goals and budgeted metrics.
• Train all resort colleagues on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
• Develop a full working knowledge of the operations and policies of the hotel, including Sales, Reservations, Banquet/Events, Food and Beverage, Front Office, Spa, and campus partners.
• Oversight and management of multiple digital channels including approximately 7 websites.
• Maintain strong visibility in local community and industry organizations.
• Participate in industry leadership groups including panel.
• Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis.
• Maintains professional working relationship and promotes open lines of communication and relationships to achieve initiatives with respective marketing partner(s) and other internal departments.
• Other duties, as requested by the General Manager / Managing Director.

The salary for this position varies in accordance with experience. The mid salary for this position ranges at: $163,400 / year.

• · 401(k) w/ company discretionary match
• · Employee Assistance Program - free counseling sessions annually for you and your household members
• · Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
• · Employee Dining Discounts
• · Complimentary Employee Meal
• · Reimbursement Opportunities – including wellness, educational and cell phone.
• · Free Parking
• · 12 Complimentary Hyatt Room Nights
• · Hyatt Family/Friend Room Discounts

• At least 7+ years of Director of Sales experience is preferred, with at least 3 years of luxury hotel experience
• Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
• Must have thorough experience with professional selling skills: opening, probing, supporting, closing.
• Shows strong analytical skills and strategic vision in establishing appropriate sales deployment and multilayered marketing strategy.
• Must be proficient in general computer knowledge, especially Microsoft Office products and adapt to new systems.
• Must be able to work independently and simultaneously manage multiple tasks.
• Strong organization and presentation skills.
• Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive and engaged sales team.
• Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
• Must work well in stressful, high-pressure situations; maintain composure and objectivity under pressure.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must work collaboratively with all owners, colleagues and guests.

• Director

• Full-time

• Hospitality

• Hospitality

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.