Greeter​/Host - Valle; Michelin Star Restaurant

Greeter/Host - Valle (Michelin Star Restaurant) at JdV by Hyatt

Join Award-winning Michelin star, Chef Roberto Alcocer at Valle, a Guadalupe Valley Kitchen. Chef Roberto blends Mexico’s renowned wine region traditions with local farms and seafood to create bold cuisine paired with a selection of Mexican wine, best enjoyed on the seaside dining veranda in the Dining Room boasting beautiful ocean views. Guests can enjoy an intimate dining experience with a Chef's tasting menu or a la carte, or celebrate special occasions up to eight in the private dining room.

• 12 Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals
• And so much more!

• Greet guests with a warm welcome and seat them accordingly
• Manage reservations and waitlists efficiently
• Provide guests with menus and inform them of specials
• Assist in maintaining cleanliness in the dining area
• Answer phone calls and take reservations
• Collaborate with servers to ensure excellent guest service
• Ensure that the host stand is clean and organized, and all necessary materials are available
• Confirm that iPads are charged and ready for use
• Ensure restaurant menus are clean and in good condition. Notify the GM in advance if new menus need to be printed.
• Assist the bar with drink service and table cleaning
• Take reservations for up to 20 covers
• Know the rules and policy regarding moving tables inside the Restaurant
• Understand and enforce policies and rules related to children
• Confirm that hostesses check reservations for the following day and verify new reservations for the day. Notify relevant staff if the reservation is for a celebrity influencer or VIP
• Ensure guest cards are completed the night before with accurate guest information
• Organize seating preferences based on guest requests (e.g. window or patio seating) and adjust flow of service accordingly
• Supervise guest comments and preferences in the guestbook for future visits, and record how many times they have dined with us
• Rolling silverware & polishing glasses as needed

• 1 year of experience in food & beverage or customer service
• A true desire to satisfy the needs of others in a fast-paced environment
• Excellent phone etiquette and communication skills
• Experience with POS systems is a plus
• Strong willingness to help others and provide exceptional guest services
• Previous experience in hospitality, restaurant, or hotel industry preferred
• Outstanding customer service skills and a friendly demeanor
• Refined verbal communication skills
• Ability to stand for long periods
• Must be available Tuesday – Saturday

Hourly rate: $19.50/hr

Seniority level:
Entry level;

Employment type:

Full-time;
Job function:
Other;
Industries:
Hospitality.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.