ERP System Manager

Job Description

This role is for a curious, self-directed problem solver who likes getting under the hood of a system and is excited about what AI can do for a real business. You’ll explain things clearly to non-technical colleagues and build solutions that last. If you want to bring modern automation and AI tools to an established, growing company, and see the impact of your work across the whole business, we’d love to talk.

What You’ll Do:

Lead Our AI and Automation Efforts

• Be the internal champion for AI at Cal-Mil, finding practical ways it can save time, cut errors and improve decisions across departments
• Build and deploy internal AI tools, such as Copilot agents, AI-assisted workflows and API-driven automations
• Find manual, repetitive or error-prone processes and design automated solutions to replace them
• Help colleagues at all levels of technical comfort adopt new tools with confidence
• Stay current on new AI and automation capabilities and recommend where they fit our business

Business Central Administration & Support

• Act as the main internal administrator for Dynamics 365 Business Central, handling user setup, permission sets, security roles and environment management
• Configure, support and optimize workflows and related system settings
• Take on customization and configuration-level development, including page and report changes, extensions and Power Platform solutions
• Work as the internal counterpart to our external Business Central partner: triage issues, scope projects and hold outside resources to timelines and quality
• Create and maintain clear system documentation, configuration records and end-user training materials

EDI Management

• Own our EDI operations end to end, including setup, mapping, monitoring and issue resolution
• Lead new trading partner onboarding from spec review through mapping, testing and go-live
• Keep existing partner maps up to date as specifications, document types and business needs change

Systems Development, Integration & Reporting

• Be the company’s go-to technical resource for system development requests and improvement ideas
• Support integrations between Business Central, Dynamics 365 Sales and other connected systems
• Use Power Automate, APIs and third-party integration platforms to connect systems and move data reliably
• Build Power BI reports, analyze the results and turn them into clear recommendations for leadership
• Partner with Finance and IT on reporting and data initiatives

What We’re Looking For:

• 3 to 5 years of experience administering or supporting Microsoft Dynamics 365 Business Central
• Hands-on experience with EDI setup, mapping and trading partner onboarding
• Real interest in AI and automation, with hands-on experience using AI tools to solve business problems
• Strong analytical and troubleshooting skills, with the discipline to find root causes
• Ability to turn business requirements into practical technical solutions
• Clear written and verbal communication, including thorough documentation habits
• Highly organized, dependable and able to juggle competing priorities without dropping details
• A self-starter with sound judgment and the confidence to make decisions

Top Skills Preferred:

• Business Central experience, especially system support and optimization
• Insight Works and/or Lanham EDI
• Power BI, including report creation, analysis and recommendations
• Experience building with Microsoft Copilot, Power Platform or similar AI and automation tools

Cal-Mil was founded in 1965 as a family owned and operated business to create and manufacture products for the food service industry. Some might say we are simply a company that creates trendy products to upgrade your food service presentation. While that’s certainly true (#presentationupgraded), we believe…