Supervisor, Inspections; Manheim Oceanside

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Inspections Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day

Compensation includes a base salary in the range of $66,700.00 - $. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Are you ready to take the wheel and lead a team that ensures every vehicle gets the spotlight it deserves? As our Inspections Supervisor, you’ll be the go-to leader for a crew of inspectors and check-in staff, making sure every condition report is top-notch and every client expectation is met with precision and pride.

• Ensure efficient lot operations by coordinating the movement of vehicles from the registration area to the sale lanes or back lot.
• Assist with Lot operations overview.
• Review and implement check-in procedures, making sure vehicles are checked in and out correctly.
• Monitor incoming vehicles and ensure that they are received, stocked-in, numerated, staged, and moved through the sale lanes in proper order.
• Maintain a complete and thorough receiving log, listing all vehicles received, and review daily for accuracy.
• Distribute updated logs, transporter condition reports and invoices to the appropriate personnel for processing.
• Manage and direct the documentation of vehicle condition writing and Condition Report and/or computer data entry.
• Supervises quality control activities to assure accurate, timely and complete condition reports (CR's), both hard copy and ECR type.
• Performs physical checks on random vehicles.
• Provides detailed and timely feedback to employees.
• Administers equipment and maintains inventory supplies used in the department.
• Assures that account specific guidelines concerning CR writing are being followed.
• Maintains knowledge of account specific needs and communicates changes to departmental employees.
• Prepares daily reports by account to determine priorities for the day (oldest cars by receiving date and sale cars first) and adjusts workload.
• Searches for outstanding vehicles in other locations.
• Provide quality service and interact with dealers to resolve customer complaints or any other problems that may occur.
• Assign and reissue numbers to dealers, register vehicles, coordinate vehicle running on lease lanes and pre-sales, and issue dealer registration credits.
• Maintains communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers.
• Supervise and direct the work of vehicle registration employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and examining work for accuracy and conformance to policies and procedures.
• Assist manager in counseling and disciplining employee, monitoring and evaluating employee job performance, and conducting performance appraisals.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee…