Shift supervisor, Retail
Listed on 2026-01-02
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Retail
Retail & Store Manager, Customer Service Rep
Join to apply for the Shift Supervisor role at CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people wherever, whenever and how they choose, in a way that is uniquely more connected, more convenient and more compassionate.
We do it all with heart, each and every day.
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor on site, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.
EssentialFunctions
- Manage and support store operations, including opening and closing procedures.
- Work effectively with store management and store crews; supervise, assign tasks and follow up on all activities.
- Effectively communicate information between store management and crews.
- Provide exceptional customer service: assist customers with questions, problems and complaints, promote CVS customer service culture, and handle all customer relations in accordance with company policy.
- Maintain customer/patient confidentiality.
- Manage merchandise and presentation: price merchandise, stock shelves, execute displays, sign and inventory weekly, promotional, and seasonal merchandise, and reset departments following POGs.
- Deductive reasoning ability, analytical skills and computer skills.
- Advanced communication skills and supervisory skills.
- Ability to work a flexible schedule, including early morning, overnight, weekends and overtime as needed, and respond to urgent store issues.
- Experience as a retail supervisor.
High School Diploma or equivalent preferred but not required.
Anticipated Weekly Hours29
Time TypePart time
Pay Range$18.50 – $27.50 per hour.
BenefitsWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to competitive wages, great benefits include:
- Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan.
- No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions tailored to preferences: paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.
We anticipate the application window for this opening will close on:
03/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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