Case Manager

Company Description Activ Healing Treatment Center, a Marriage and Family Therapy corporation, is a veteran-owned and therapist-led organization dedicated to trauma-informed mental health care. The center focuses on supporting veterans, first responders, and individuals seeking recovery through evidence-based therapy and structured support. Activ Healing emphasizes resilience, recovery, and personalized care in a compassionate environment. Team members collaborate to help clients build coping skills, foster meaningful relationships, and move toward long-term wellness.

The organization values integrity, cultural humility, and a client-centered approach.

Role Description The Case Manager role is a part-time, on-site position based in Oceanside, CA. This role involves coordinating client care, including intake assessments, treatment planning support, and referrals to internal and external resources. The Case Manager maintains regular contact with clients to monitor progress, address barriers, and ensure continuity of care across services. Daily responsibilities include documenting client interactions, updating case notes, and collaborating with therapists and other providers to align services with individualized treatment goals.

The Case Manager also helps clients access community resources, supports crisis triage within scope, and participates in team meetings to promote integrated, trauma-informed care.
Qualifications

• Client support and coordination skills, including case management, care navigation, and engagement with individuals experiencing trauma or high stress.
• Strong communication and interpersonal abilities for building rapport, conducting intake interviews, and collaborating with multidisciplinary clinical teams.
• Organizational and documentation skills to manage caseloads, maintain accurate records, and follow established protocols and compliance requirements.
• Knowledge of mental health and substance use resources, community services, and evidence-informed approaches to supporting veterans and first responders.
• Ability to maintain professional boundaries, uphold confidentiality, and work with diverse populations using a trauma-informed, culturally responsive lens.
• Preferred experience in behavioral health, social work, counseling, or related fields in outpatient or community-based settings.
• Relevant education such as an associate or bachelor’s degree in psychology, social work, human services, or a related discipline; equivalent experience considered.
• Comfort working on-site in Oceanside, CA and collaborating closely with therapists and leadership in a small, mission-driven treatment environment.