Director, Finance Services

Director, Finance Services at Conduent State & Local Solutions, Inc summary:

Senior finance leader responsible for managing all client operational finance and corporate F&A functions for a large program, including reconciliations, audits, reporting, budgeting, forecasting, and staff leadership. Oversees a team of 20+, ensures compliance with US GAAP, maintains SOPs/internal controls, supports client interfaces, and drives process improvements and efficiencies. Requires a bachelor's in finance/accounting, CPA, ~7+ years management experience, advanced Excel and ERP familiarity (Oracle/JD Edwards), with preference for tolling/transportation experience.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The Finance department is responsible for all transaction reconciliation, related revenue reconciliation and F&A support functions necessary to operate the program. The department is led by the Director, Finance Services, supporting the Program Director and the Senior Finance Director.

The Director, Finance Services is responsible for leadership & oversight of all Conduent client operational finance as well as corporate F&A functions and staff for the FL CCSS program. This includes but is not limited to bank/revenue reconciliation, transaction reconciliation/Reciprocity (Inter-Agency Transaction & Toll reconciliation), & Exceptions Processing. Additional responsibilities include other Conduent F&A functions as noted below.

Responsibilities

Client Financial Operations:

• Direct, manage, and mentor staff of 20+ full-time employees.
• Manage and monitor client reconciliation deliverables (daily, weekly, monthly etc.) as dictated by contractual KPIs, including resolution of variances.
• Provide Client Support – interface with clients and external vendors.
• Develop and maintain effective internal controls over financial reporting processes; identify and mitigate potential shortfalls to current procedures that impact SLAs.
• Maintain SOPs for financial reporting processes.
• Assist team in conducting analysis of reconciling variances and identifying root cause, as necessary.
• Follow-up with technical team to identify root cause analysis for recurring issues.
• Identify opportunities to streamline reporting processes and best practices.
• Facilitate financial reporting portion of annual SOC audit.
• Oversee and assist all Financial Audits for internal QA department, Client, and/or External Audit groups.
• Work with direct reports & staff to provide any additional client requested reporting data.

Other Financial
:

• Take initiative and drive improvement & efficiencies for both Conduent and the FTE client.
• Interact with various levels of Conduent leadership to address any finance related program issues/concerns.
• Support preparation of projected financials for change order pricing proposals to client.
• Build and maintain the preparation of financial reporting, budget, forecast/plan.
• Partner with cross functional teams to understand/challenge major assumptions & other drivers of the business to create accurate forecast/plan.
• Integrate month-end close process analysis by partnering with Accounting & Operations teams.
• Review P&L for accuracy and completeness, understanding business reasons for any deviations to established projections.
• Support financial reporting requests from Corporate and/or Business Operations and/or Clients.
• Develop & mentor staff, including ensuring cross training of various functions across the department to allow for fluidity during times of high volumes.
• Review and approval of monthly client invoices, including milestone & change order billings as applicable.
• Ad-hoc/special projects/analysis as requested.

Requirements

• Have a minimum of (7) years’ experience working in a financial services management role.
• Hold a bachelor’s degree in finance, accounting, or economics.
• Be a Certified Public Accountant (CPA).
• Show understanding of US GAAP compliant solutions and methodologies.
• Possess computer skills, including advanced Microsoft Excel, Word, and PowerPoint.
• Have analytical, supervisory & leadership skills.
• Show attention to detail with the ability to identify and resolve data issues/needs quickly.
• Demonstrate oral and written communication skills with the ability to communicate information across teams; be comfortable presenting to key stakeholders (executives, client teams, etc.).
• Able to manage multiple tasks under tight deadlines.
• Able to work well under pressure, multi-task, and have excellent attention to detail.
• Demonstrate experience with financial systems – e.g., JD Edwards System, Management Financial Reporting and Planning, Oracle Financials.

Preferred

• Have (10) years of experience working in Finance, Accounting or…