Grocery Clerk

Join to apply for the Grocery Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; keep temperature logs.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions about products.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

• Customer Service skills
• Retail experience

Based in Wyoming, Metro Market merged with The Kroger Company in 2015. We serve customers in 16 stores throughout the state. As part of Kroger, we are committed to diversity, innovation, and creating great experiences for our customers and employees. We value caring, purpose, and growth, offering opportunities for part-time work or a new career path.

For reasonable accommodations during the application process, call  or contact the store management.

The Kroger family offers comprehensive benefits including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more info, visit our Benefits Page.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail