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Senior ITSM Problem Manager: Proactive Issue Resolution

Job in Odenton, Anne Arundel County, Maryland, 21113, USA
Listing for: The Association of Technology, Management and Applied Engineering
Full Time position
Listed on 2025-12-22
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst, IT Support
Job Description & How to Apply Below
A leading technology organization in Odenton, Maryland, is seeking a Senior IT Service Management Problem Manager to oversee problem management processes within the DTRA I3TS program. The role requires strong skills in incident analysis, root cause determination, and proactive solutions to prevent recurring issues. Candidates must hold a Bachelor’s degree, 8+ years in ITSM, and a current Top Secret/SCI security clearance.

This position values excellent communication and teamwork across multiple IT functions.
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Position Requirements
10+ Years work experience
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