Service Coordinator

Service Coordinator - 3335

USA:

TX:

Odessa | Shop & Field Service Support | Full-Time

Summary:

The Service Coordinator will coordinate part manufacture with in-house and subcontracted sources, develop professional repair scopes of supply with inspection details and pictures that can be presented to the customer in the form of a quote, communicate effectively and consistently with internal and external clients, coordinate repair projects, provide quotes and estimates for pump repairs.

Responsibilities of the Service Coordinator include, but are not limited to:

• Schedules and dispatches shop field service technicians
• Assigns duties to service technician
• Prepares quotes on service jobs
• Enters sales orders for service jobs
• Orders parts for service jobs
• Assigns labor to service jobs
• Invoices service jobs
• Ensures that service jobs are progressing according to schedule

Qualifications of the Service Coordinator include, but are not limited to:

• Experience in pump service and fabrication
• Ability to motivate team and accomplish goals
• Broad knowledge and experience in the industry
• Knowledgeable of computers and technology
• Excellent skills in both verbal and written communication
• Ability to work both independently and within a team

Additional Information:

• Physical Demand:
  Must be able to lift up to 50lbs
• Working Conditions:
  
  Office and shop environment
• Training/
  
  Certifications:
  
  N/A
• Shift Time/Overtime:
  Monday - Friday, 8:00am – 5:00pm;
  Occasional Overtime
• Travel:
  Minimal local travel
• Education:
  
  High School Diploma
• Location:
  
  USA:
  
  TX:
  
  Odessa

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.

Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.