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Service Desk Associate: Customer Support & Troubleshooting

Job in Odessa, Ector County, Texas, 79767, USA
Listing for: Konica Minolta Business Solutions Canada
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR

Job Description & How to Apply Below

A leading IT services provider is seeking a GSD Support Associate. This entry-level role encompasses handling incoming customer requests and providing exceptional service experiences. Ideal candidates will have a high school diploma, some call center experience, and strong communication and problem-solving skills. You will contribute to customer satisfaction while performing basic troubleshooting and logging service incidents accurately. Join a dynamic team focused on continuous improvement and customer success.
As a Service Desk Associate:
Customer Support & Troubleshooting, you will play an important part at Konica Minolta Business Solutions Canada in Odessa, TX, United States. Are you ready to take on the Service Desk Associate:
Customer Support & Troubleshooting role at Konica Minolta Business Solutions Canada? We would love to welcome a new Service Desk Associate:
Customer Support & Troubleshooting to our group in Odessa, TX, United States.

Position Requirements

10+ Years work experience
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