Field Service Technician

Disclaimer: SLB completed the acquisition of Champion

X on July 16, 2025. If selected for this position, your employment will begin with Champion

X and will transition to SLB as part of the planned integration.

We are looking for a Field Service Technician located in Odessa, TX. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.

What's in it For You:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
• Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
• The chance to Improve Lives in our community with regular outreach and volunteerism opportunities
• The chance to join a learning and problem-solving culture
• Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!

What You Will Do:

• Attends and presents in daily morning operations meeting
• Performs moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories.
• Assembles different parts of manufactured products using hand tools, power tools, machines, and equipment.
• Inspects all materials, components, subassemblies, etc. to assure they meet the accepted quality standards.
• Reads and follows work instructions, work orders, production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.
• Processes and submits customer service transactions such as service tickets accurately.
• Provides accurate and timely information regarding availability of in-stock items.
• Answers basic inquiries from customers providing basic technical product and applications support.
• Refers customers to local sales representative for further sales & service requests
• Drives a company vehicle and makes deliveries to customer locations
• May support field sales activities
• Obtains signatures for deliveries made, as required.
• Works alone and/or under general supervision
• Develops good working relationships with customers through frequent and professional written and verbal communication.
• Communicates professionally & effectively with customers when delivering both good and bad information.
• Knows and complies with all safety policies and procedures.
• Works unconventional hours and potentially weekends to provide our required level of service on occasion.
• Attends work in predictable and regular manner

Position Details:

• Candidate must reside in Odessa/Midland, TX or surrounding areas
• Work week and shift:
  Monday through Friday from 7AM to 4:30PM, some overtime and weekend work may occasionally be required
• New hire training provided by local personnel
• May travel by air to headquarters locations in Houston, TX
• Must have valid US driver license
• Must have acceptable driving record (MVR)
• Must have DOT medical certification

Minimum Qualifications:

• High School Diploma or GED.
• Vocational/Technical training or certification, or equivalent experience.
• 2 years of assembly, installations, repair of chemical injection pumps or similar products and;
• 2 years of experience performing moderately complex installations independently
• 2 years of experience in strong customer service relations, including the ability to explain and train
• Basic knowledge of industrial safety, proper hand and power tool use, and other motorized material movement equipment
• Motor vehicle records must meet the standards for the company vehicle driving policy
• Must meet DOT physical requirements and training
• Able to lift at least 40lbs
• Proficient in MS Outlook and Excel
• High mechanical aptitude.
• High accuracy in data entry.
• Strong interpersonal skills to effectively interact with customers and various levels of management.
• Excellent time management and prioritization skills with a high level of persistency in meeting delivery schedules.
• Basic analytical and problem-solving skills.
• Must be able to travel daily away from the shop up to 90% of the time
• Speak, read and write English…