Field Service Crew Chief

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Join to apply for the Field Service Crew Chief role at Cooper Machinery Services

• Leads and serves as the technical expert for an assigned crew
• Serves as a technical subject matter expert (SME) in all technical areas of Field Service customer support; providing technical and mechanical services support to all internal and external customers in settings such as workshops, compressor stations, process plants, etc.
• Must have extensive knowledge of the Company’s products and services
• The thorough testing of equipment before it is released for operational work
• Supervise quality control processes to track, maintain and improve customer service to prevent service failures
• Follows safety compliance by ensuring all personnel are aware and comply with safety guidelines, ergonomically correct work habits, and maintaining work areas
• Ability to push and pull with arms up to a force of 20 pounds
• Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing up to 40 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.
• Ensure pre-task safety crew briefings are accomplished before the start of any operation
• Ability to grasp, reach and manipulate objects with hands throughout workday
• To plan, implement and manage work assignments for contract
• To carry out all reasonable instructions from management whilst working in the best interest of the company
• To discipline, counsel and coach staff providing written assessments where necessary
• To communicate with all relevant departments regarding activities under his/her concern
• Travel 200-300 days per year anywhere from 2-14 weeks at a time.
• Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.
• Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40
  -50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.

• Leads and serves as the technical expert for an assigned crew
• Serves as a technical subject matter expert (SME) in all technical areas of Field Service customer support; providing technical and mechanical services support to all internal and external customers in settings such as workshops, compressor stations, process plants, etc.
• Must have extensive knowledge of the Company’s products and services
• The thorough testing of equipment before it is released for operational work
• Supervise quality control processes to track, maintain and improve customer service to prevent service failures
• Follows safety compliance by ensuring all personnel are aware and comply with safety guidelines, ergonomically correct work habits, and maintaining work areas
• Ability to push and pull with arms up to a force of 20 pounds
• Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing up to 40 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.
• Ensure pre-task safety crew briefings are accomplished before the start of any operation
• Ability to grasp, reach and manipulate objects with hands throughout workday
• To plan, implement and manage work assignments for contract
• To carry out all reasonable instructions from management whilst working in the best interest of the company
• To discipline, counsel and coach staff providing written assessments where necessary
• To communicate with all relevant departments regarding activities under his/her concern
• Travel 200-300 days per year anywhere from 2-14 weeks at a time.
• Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.
• Ascend/descend ladders to examine equipment, position yourself to examine equipment…