Loan Servicing Specialist

Responsibilities include but are not limited to:

• Assist in all areas of support for loan department
  • Titles:
    White slip processing, securing title for collateral, completing necessary paperwork, assure proper documentation, scanning of documents, etc.
  • Total Loss:
    Work total loss process in a timely and efficient manner
  • Balancing and/or validation-verification of various reports in a timely manner including: GAP, Loan Metrics by Officer/Processor, Incentives, GAP, Lender's Protection and any other reports assigned
  • Assisting phone center and other credit union team members to assure high level of member satisfaction and a smooth operation of the loan servicing process

Qualifications and

Required Skills:

• Previous experience in title examination, loan servicing or a related field is a plus.
• Strong attention to detail and a history of accuracy in work product.
• Excellent communication and interpersonal skills, with a focus on member service.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.