Patient Services Specialist Call Center

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.

Employees may have cash-handling responsibilities.

• A High School diploma or GED.
• 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

This opening is for the Patient Services Specialist Call Center role at Texas Tech University Health Sciences Center.