Surgery Patient Referral Coordinator

Serve as a liaison between insurance and health care providers to ensure the timely coordination, and accurate processing, of patient referrals required for medical specialty visits.

• Tracking and documentation of patients referrals to promote team awareness and ensure patient safety.
• Assemble patient demographics, insurance/payer adn health data.
• Insurance/payer prior authorization.
• Provide patient and family communication, navigation, and advocacy through the referral process.
• Establish and maintain communication and relationships with identified service providers and community services.
• Update patient records with demographics, insurance and information on specialist consults, hospitalizations, ER visits and community organizations related to thier health.

• Associate degree plus one (1) year of experience directly related to the processing of patient referrals;
• OR High school diploma or GED plus three (3) years of experience working as a Certified Medical Assistant;
• OR High school diploma or GED plus five (5) years of experience directly related to patient registration, patient scheduling, patient billing/collections, the processing of prior authorizations, and/or the processing of patient referrals.

• Previous experience in a clinical environment.
• Previous experience with EMR systems
• Previous experience with insurance companies in a healthcare setting
• Bilingual:
  English/Spanish

Resume / CV

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the- art software and facilities, and discounts on travel, technology, entertainment and more.

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.