Intake Coordinator

Salary
: $20.65 per hour.

Sign on bonus may be available.

Shift
: M-F 8:30am - 430pm; may require a flexible work schedule;
Assigned work hours may change as the needsof the agency and clients change

Driving required
: Y

Settings
: office

The Intake Coordinator screens individuals seeking mental health services and links them with other resources needed. This position provides crisis prevention and management, assessments, and service planning and coordination.

This position works independently,under limited supervision, reporting major activities through periodic meetings.

Education Required: A Bachelor's degree from an accredited college or university with a major in psychology, social work, medicine,nursing, rehabilitation, counseling, sociology, human growth and development,physician assistance, gerontology, special education, educational psychology,early childhood education or early childhood intervention or a bachelor'sdegree with at least 30 hours of coursework in the previous fields.

Experience

Required:

At least 1 year experience in mental healthfield preferred.

Registration, Certification,Licensure or other Qualifications

Required:

• Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable toPermia
  
  Care's insurance requirements.
• Required to pass criminal history and background checks as well as pre-employment drug screen.
• Must obtain QMHP certification within 6 months of hire.

• Assist clinician in screening potential mental health services patients.
• Assist clinician with coordinating intakes and completing consent forms for services.
• Make proper referrals to external services if patient does not qualify for services.
• Provide initial screening for alladults, children and adolescents seeking mental health services.
• Schedule follow up appointments in accordance with policies and Texas Administrative Code rules.
• Write service plans that incorporate the findings of the intake assessment and the individual choices ofpatient, while meeting the minimum requirements of current internal provider agreement.
• Ensure all intake paperwork issigned correctly and entered into the patient's chart in the EHR.
• Ensure progress notes clearly show progress or lack of progress in accordance with minimum requirements of current internal provider agreement.
• Meet unit performance measures ortargets.
• Maintain assigned caseload of individuals with mental illness.
• Coordinate services to designated caseload.
• Enter accurate and appropriately documentation of services within timeframe required.
• Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures.
• Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes.
• Comply with the Abuse, Neglect,and Exploitation policy and reporting requirements.
• Adhere to the Code of Conduct and Standards of Behavior policy requirements.
• Establish and maintain effective work relationships with individuals served and their families, supervisors,co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times.
• Communicate regularly with supervisor.
• Open and process mail/email in atimely manner.
• Answer phone, collect phone messages and respond to requests timely and accurately.
• Maintain safe and clean working environment by complying with procedures, rules and regulations.
• Perform all work functions and interactions using a trauma informed approach.
• Display professionalism when representing Permia Care and the program in the community.
• Maintain compliance with legal requirements and company policies and procedures.
• Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position.
• Complete all training as assigned prior to due date.
• Other duties as assigned.

• Fill in for other MH staff asneeded, including crisis staff.
• Send reports as needed.
• Prepare intake packets as needed.
• Respond to referrals from outside agencies.
• Participate in team meeting orstaffings.
• Participate in community activities and/or attends community meetings as needed.
• Participate in work groups…