Retail Display Installer - Technology

Join to apply for the Retail Display Installer - Technology role at 2020 Companies
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Travel up to 90 miles from home on average. Paid drive time and mileage reimbursement.

Schedule:

Monday–Friday. Weekends not required.

Overview

2020 Companies seeks a reliable, detail‑oriented, and self‑motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in‑store tasks, including:

• Installing and updating sales floor fixtures and endcaps.
• Performing buildouts, resets, and display repairs.
• Following planograms and client‑specific directives.

Key Responsibilities

• Respond and communicate consistently with field services management within 24 hours of contact.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixtures.
• Complete necessary forms, images, and surveys before leaving the job site.
• Maintain and update displays according to planograms/client requests.
• Conduct fix repairs to ensure displays and fixtures are fully functional.
• Participate in early‑morning installations and team installations.
• Manage virtual software and ensure successful execution of related tasks.
• Assist other team members as needed.
• Submit accurate timecards and report anomalies daily.
• Work independently in a fast‑paced environment.
• Complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems.
• Available for weekend assignments as needed.

Scheduling / Planning

• Your hours and locations may vary week to week, including occasional weekends.
• Accept and schedule all assigned jobs within 48 hours of receipt.

Project Execution

• Execute all directives fully and completely.
• Collaborate with shared services team to improve operational efficiencies.

Relationship Development

• Build and maintain strong relationships within shared services, clients, retailers, and field representatives.
• Foster collaboration and communication with internal teams and clients.

Leadership & Cross‑functional Work

• Demonstrate professionalism and effective communication skills.
• Set a high standard for behavior and maintain a positive work environment.
• Work across all aspects of the company and align with cross‑functional processes.

Customer & Client Satisfaction

• Ensure customer and client satisfaction continuously improves according to KPIs.
• Be open to providing and receiving feedback.

Qualifications Age / Eligibility

• Must be 18 or older.
• Must be authorized to work in the United States.

Availability

• Flexible availability Monday–Friday.
• Weekend and holiday availability as needed.
• Early morning and late‑night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.

Physical Abilities

• Climb ladder up to 10 feet.
• Lift and carry up to 60 lbs.
• Can kneel, walk, crouch, bend over, and reach overhead.

Adaptability

• Adjust to changing tasks and environments.

Communication Skills

• Effective communication via phone, text, and email.
• Use smartphone for clock‑in/out, photos, apps.
• Respond consistently to field services management within 24 hours (typically).

Education

• High school diploma or equivalent required.
• Previous retail or merchandising experience beneficial.

Experience Preferred

• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Follow planogram directives.

Technology

• Own Android or Apple mobile device.
• Navigate communication platforms independently.

Training

• Complete all training assignments within designated timeframe.

Transportation and Travel

• Reliable transportation.
• Valid driver’s license and proof of insurance.
• Willingness to travel up to 90 miles from home.

Leadership & Communication

• Superior leadership, professional communication, presentation skills.
• Make sound decisions and problem‑solve effectively.
• Autonomous with excellent time management and reporting skills.

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are celebrated. We provide opportunities such as paid holidays, career pathing, personal development, and professional stretch…