Agile & ITIL Tools Engineer

The Opportunity

Are you ready to revolutionize financial auditability and transportation logistics? We are seeking an experienced Agile & ITIL Tools Engineer with expertise in Agile and ITIL practices to design, implement, and optimize tooling ecosystems that bridge development and operations. This role requires a technical visionary who can architect integrated tool chains that enhance organizational agility while maintaining IT service management excellence.

If you're passionate about leveraging technology to streamline operations and enhance transparency, this is your chance to make a significant impact. This is an amazing opportunity to join CACI in building the future of financial and logistics management.

• Engineer comprehensive tooling solutions that support Agile delivery frameworks (SAFe, Scrum, Kanban) and ITIL service management best practices
• Support JTMS’ Dev Ops, Tools, enterprise architecture, and application development frameworks.
• Provide technology leadership to drive collaboration and integration of Agile & ITIL tools that deliver large-scale mission impact.
• Evaluate, select, and implement tools that enable seamless workflows across the software development lifecycle, including planning, development, testing, deployment, and operations
• Design integration strategies between disparate systems to create cohesive tool chains that support Dev Ops practices and ITIL processes
• Partner with Government Stakeholders, ART Leadership, Agile teams and IT service managers to understand requirements, implement solutions and if necessary, define technology migration strategies.
• Create implementation roadmaps for tools adoption.
• Lead proof-of-concept initiatives to validate tool capabilities against organizational needs
• Provide technical consultation on tools optimization, automation opportunities, and emerging technologies
• Coach teams on effective tool usage that aligns with Agile principles and ITIL frameworks
• Establish and maintain comprehensive, current documentation for all tool implementations, integrations, and processes
• Develop dashboards and visualization solutions that effectively communicate performance metrics to various stakeholder groups
• Create automated reporting mechanisms that consolidate data from multiple tools to provide holistic views of delivery and operational performance
• Create and update process documentation to ensure alignment between tools and organizational practices

• Secret security clearance or US citizen with ability to obtain required clearance
• Bachelor's degree in Computer Science, Software Engineering, Information Management Systems or related field of study (Combination of education and additional years of experience may be acceptable in lieu of degree)
• 5+ years of experience leading solution delivery focused on collaborative development tools, such as Atlassian, Git Lab, Service Now for US Government and/or large-scale enterprises customers.
• 5+ years of SAFe or large-scale Agile delivery experience
• Deep understanding of Agile frameworks (SAFe, Scrum, Kanban) and practical implementation experience
• ITIL 4 certification with demonstrated experience implementing ITIL practices
• Strong knowledge of Dev Ops practices

• Active Secret security clearance
• Prior Service Now Admin Experience for SPM, EAP and Agile 2.0 Modules
• Experience with implementing Dev Ops with ERP

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers – every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground – in…