Equipment Product Specialist-HVAC

The primary function of the Branch Equipment Product Specialist is to be the central point of contact for their primary location(s) or area on all equipment‑related topics.
Pay Range is $28.00-$33.00 per hour DOE.

• Develop and maintain an in‑depth understanding of Hercules Industries Group 3 equipment product lines. Including equipment features, benefits, and installation requirements.
• Engage with customers/dealers to identify their HVAC equipment needs and recommend products and solutions to fit their applications.
• Provide training to internal staff on warranty processes, equipment matches, and system selections.
• Work as a liaison with the Equipment Team and Equipment Technical Support to resolve equipment related topics and issues.
• Provide directions to the DMS team and the branch area of responsibility to determine inventory requirements and min/max levels.
• Must stay current with industry trends in their area of responsibility. Including utility rebates, tax credits, local municipal incentives.
• Work with the branches and Equipment Team to establish pricing to dealer/customers.

• Search out competitive information such as pricing, products specific to their market.
• Maintains communications and contacts to collect and analyze technical, financial, marketing, and sales information for product line.
• Onboards new vendors to broaden, grow or improve our product offering and position.

• Work closely with other branch specialists, branch managers, sales teams, and support staff to achieve product performance goals.
• Foster a positive and productive work environment by coaching, sharing knowledge, with all team members.

• Creates the product line merchandising & inventory strategy to meet objectives of the equipment product lines.
• Recommends and justifies strategic buys that create a financial or market advantage.
• Works in partnership with the DMS Team to monitor cost structure and proper inventory levels to support our sales and inventory plan to budget.
• Work in coordination with the product manager of parts and supplies to develop an inventory stocking plan that will support our equipment lines as well as service focused and AOR customers.

• Leads application support and product training initiatives for assigned product lines in their area of responsibility.
• Solicits and communicates necessary competitive information and new market trends to appropriate stakeholders.
• Assists sales personnel in the quote process as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or

EXPERIENCE:

• Bachelor’s degree from accredited four‑year college or university preferred.
• 5 years related experience preferably in the HVAC distribution/HVAC field industry; or equivalent combination of education and experience.
• Proficient with Microsoft Office Suite, particularly Word, PowerPoint and Outlook; advanced Excel skills a plus.
• Strong interpersonal skills and ability to work both independently and as part of a team required.
• Excellent written and verbal communication skills.
• Demonstrated ability to prioritize and manage multiple assignments in a fast‑paced environment to meet deadlines with efficiency and accuracy.
• Strong organizational skills, and a ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
• Ability to pass background check and drug screen.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence, as well as the ability to speak effectively before groups of customers or employees of the organization is needed.

This position requires the ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference,…