Community Associate, Customer Service​/HelpDesk

Join to apply for the Community Associate role at Regus
.

Address
372 24th St
Suite 410
84401 Ogden

The world of work is changing—short commutes, flexibility, and convenience are now the minimum standards employees expect. At IWG, we are leading the way with the world’s largest workspace network, enabling people to work wherever and however they choose across more than 120 countries. Join us to bring freedom to people and businesses, while growing your own career path.

As a Community Associate, you will build and maintain a community within your center, handling administrative and support needs so customers can focus on running their businesses.

You arrive before opening to ensure the center is ready, then greet customers throughout the day—assisting with Wi‑Fi, package pickups, meeting room directions, projector setup, and coffee recommendations. You process service requests, manage billing accuracy, and coordinate with the Community Manager to plan networking events, write e‑invites, and create promotional materials. You conclude each day by ensuring all activities are wrapped up and the center is tidy.

• A good communicator who builds strong professional relationships and empathizes with people’s needs (Ideally 1+ years of customer service experience)
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic, and able to adapt to fast‑changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Legally eligible to work in the Country you are applying within and at least 18 years old

• Work‑life balance without standard nights or weekends
• Generous paid time off (sick and vacation)
• 11 paid company holidays per calendar year (in addition to PTO)
• Competitive 401K program with company match
• Affordable and comprehensive health care for full‑time members (with options for part‑timers)
• A quarterly bonus plan and an hourly rate of $17.51
• A bright and inspiring work environment
• Training and development opportunities aligned with career growth
• A professional workplace community (business casual attire required)

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.

• Entry level

• Full‑time

• Other
• Facilities Services