Core Banking Program Manager

Thanks for your interest in applying to the Bank of Utah. My name is Ema Jones, and I work as VP Banking Initiatives & Delivery. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah’s largest privately owned community banks. We were named S&P Global Top 20 Bank two years in a row and a Top 100 Fastest Growing Company.

We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.

Job Opening Details:

If our mission statement piques your interest, we encourage you to apply for the currently open position of Core Banking Program Manager to work Monday - Friday at our Branch located at 2605 Washington Blvd. Ogden, UT. This position provides leadership, coordination, and functional oversight of the Bank’s core banking ecosystem, primarily Fiserv DNA. This position serves as a cross-functional resource across Lending, Deposits, and Banking Applications, developing broad knowledge of the core platform and its dependencies.

The role coordinates core system activities, evaluates cross-functional impacts, and promotes consistent processes for managing changes, issues, testing, and communication across the Bank.

• 10+ years’ experience supporting banking operations, banking systems, or financial services technology.
• Broad understanding of banking processes with experience across lending and/or deposit functions.
• Ability to understand complex systems and identify dependencies across applications, processes, data, and business functions.
• Experience coordinating cross-functional initiatives and multiple stakeholder groups.
• Strong analytical, organizational, problem-solving, and communication skills.
• Experience leading, coaching, or supervising others.
• Working knowledge of core banking environments and the relationship between core systems, integrated applications, business processes, and data.

• Experience working with a major core banking platform or provider, such as Fiserv, FIS, Jack Henry, or a comparable platform.
• Experience supporting Lending and Deposit systems or operations.
• Experience supporting core banking releases, upgrades, enhancements, or implementations.
• Experience working with core system vendors on support cases, defects, escalations, and issue resolution.
• Experience working with Fiserv support and case management.
• Experience coordinating system testing, including UAT, regression testing, and implementation readiness.

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values

Regular

Duties and Responsibilities:

• Develop and maintain broad functional knowledge of Fiserv DNA across Lending, Deposit, and operational functions.
• Understand dependencies between DNA, integrated applications, interfaces, and business processes.
• Serve as a central resource for identifying cross-functional impacts and connecting the appropriate business and technical SMEs.
• Identify opportunities to improve the Bank’s use of core system capabilities and processes.

• Coord…