Endpoint Optimization Manager

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Join to apply for the Endpoint Optimization Manager role at Bank of Utah

This range is provided by Bank of Utah. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$72,841.00/yr - $/yr

Hello! I am Jay Weaver, VP Technology Officer at the Bank of Utah. Founded in 1952, Bank of Utah is one of Utah's largest, privately owned community banks. Nasdaq ranked us Best Bank in Utah for 2025! Here we strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity.

We seek to responsibly create lasting prosperity today and for generations to come.

We are currently looking for an Endpoint Optimization Manager to work Monday - Friday at our Branch located at 2605 Washington Blvd. Ogden, UT. The IT Endpoint Optimization Manager is responsible for the design, deployment, and optimization of the enterprise Microsoft Windows desktop environment and virtual desktop infrastructure. This role ensures that end-user computing devices and virtual desktops are provisioned, secured, and maintained for reliable and efficient user experiences.

The IT Endpoint Optimization Manager manages a small team of Desktop Administrators, supports PC Technicians, and mentors junior administrators. This position also leads the architecture and ongoing optimization of a 450-user Omnissa Horizon environment.

• Lead and mentor Desktop Administrators; support and coordinate with PC Technicians.
• Train junior administrators to build technical knowledge and experience.
• Architect, install, configure, and optimize a virtual desktop environment for ~450 users.
• Deploy and manage Omnissa Horizon solutions (Connection Servers, Security Access Gateways, Application Stacks, Dynamic Environment Manager).
• Manage Teradici and 10
  
  Zig endpoint devices with corresponding tools.
• Configure and troubleshoot VMware ESX Server hosts and virtualization infrastructure.
• Design, standardize, and maintain Windows desktop images and provisioning processes.
• Implement lifecycle strategies for patching, upgrades, and refresh cycles.
• Configure and support endpoint-related networking (PXE, DNS, DHCP, TCP/IP).
• Maintain endpoint-related Active Directory and Group Policy configurations.
• Monitor desktop and VDI performance, proactively addressing issues and vulnerabilities.
• Document configurations, processes, and troubleshooting procedures.
• Provide Tier 2 support for escalated desktop and endpoint incidents.
• Collaborate with IT leadership on endpoint security, compliance, and productivity initiatives.

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
• Minimum of 5 years of enterprise desktop and virtualization experience.
• Prior experience supervising or mentoring IT staff preferred.

• Microsoft Certified:
  Modern Desktop Administrator Associate strongly preferred.
• VMware Horizon / Omnissa Horizon certification preferred.
• VMware Certified Professional (VCP) preferred.
• CompTIA Network+ or equivalent networking certification advantageous.

• Expertise with Microsoft Windows desktop operating systems.
• Strong knowledge of PXE, DNS, DHCP, and TCP/IP networking concepts.
• Experience with Windows OS provisioning tools such as Autopilot, Ivanti, and golden images.
• Advanced knowledge of Omnissa Horizon solutions including Connection Servers, Security Access Gateways, Application Stacks, and Dynamic Environment Manager.
• Experience managing Teradici and 10
  
  Zig endpoint devices.
• Knowledge of VMware ESX Server and virtualization platforms.
• Familiarity with Active Directory, Group Policy, and endpoint security.
• Scripting/automation skills (Power Shell, MDT) desirable.

• Strong leadership and team management abilities.
• Excellent troubleshooting and analytical skills.
• Clear communication with technical teams, end users, and management.
• Commitment to training and developing junior IT staff.
• Detail-oriented with a focus on efficiency, security, and user satisfaction.

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values