AMAT SSU COD Tool Administrator

Select how often (in days) to receive an alert:

Staker Parson Companies, a CRH company, is a member of the CRH West Division;
Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be the preferred source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

The COD Tool Administrator plays a critical role in supporting the company-wide rollout of the SSU COD program, identified as a key Project Phoenix initiative and integrated with SAP across all AMAT divisions. Building on the success of the West Division’s digital COD reconciliation tool, this position ensures the effective maintenance, support, and training required for the COD process. This role requires proactive communication with internal stakeholders, attention to detail in financial tracking, and a commitment to ensuring the integrity and efficiency of the COD program as it scales across the organization.

Serve in an empowered role with direct support from leadership to ensure proper communication and enforcement of the company’s COD policy. Support POS professionals responsible for collecting COD payment in accurately entering payment information into the SSU COD Tool, maintaining strict accountability so that no outstanding COD sales or balances remain.

• SSU COD Tool Access/Maintenance.
• Establish and maintain cash application security groups for each company within the COD tool, ensuring proper access controls and compliance with organizational policies.
• Create and maintain each company’s virtual COD “bags” and deposit groups within the tool to ensure accurate tracking and reconciliation.
• Update and manage user access within the program, assigning new users to appropriate business groups such as virtual bags and deposit groups.
• Oversee the management of company section groups, including adding new locations to the program’s sales organizations by region.
• Administer and update ticket groups within the program, including adding new locations as needed.
• Manage POS ticket reconciliation within the program, including ticket clean‑up (voided tickets, “on account” tickets, etc.) and monitoring the SSU Outstanding Tickets report.
• Submit access requests to enable SSU Icon functionality within user Citrix accounts.
• Utilize administrator privileges to unlock COD virtual bags and deposits within the program, supporting the successful upload of payments to Viewpoint/SAP.
• Deliver SSU COD Tool training to newly hired employees, current users, and staff transitioning into new job roles to ensure effective use of the program and adherence to established processes.
• Provide training and support on proper use of the COD program, including naming virtual bags and deposits, searching and refreshing tickets, selecting appropriate payment methods, and entering payment details accurately. Training also covers complex scenarios such as customer returns with refunds, split payments (e.g., partial cash and remaining credit cards), and other exceptions.
• Monitor the company’s weekly COD aging report to identify and reconcile unpaid or unaccounted COD tickets, engaging directly with key business contacts—including dispatch, landscape centers, and scale operators—to verify payment status and ensure accurate record‑keeping.
• Identify and engage key personnel involved in the COD process to follow up on outstanding tickets, verify payment status, and confirm receipt of payments.
• Demonstrate proficiency with the company’s credit card processing platform and related procedures.
• Possess proficiency with the bank reconciliation process, ensuring accurate entry of all COD payment information into the SSU Program for seamless upload and integration with Viewpoint/SAP.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the…