Donation Center Attendant

About Us

Goodwill Industries of San Diego County is a mission‑integrated organization that provides job readiness training and employment opportunities to individuals with disabilities and barriers to employment. We live and breathe our Core Values of Creativity, Credibility, and Collaboration. Last year alone, we kept 10 million pounds of donated goods from hitting landfills through the resale of donated items.

Accept donations on behalf of Goodwill at our standalone or storefront donation centers. Provide excellent customer service to donors.

• Open and close the assigned donation center site according to schedule.
• Accept donations following the guidelines in the Standalone and Storefront Donation Attendant Training Manual, greeting donors and accurately completing donation receipts.
• Maintain the interior and exterior of the site in a clean and organized manner, including sweeping, trash removal, and UDC upkeep.
• Accurately complete daily administrative tasks, including donor counts and receipt submission.
• Safeguard all donations and company property from damage and theft.
• Communicate supply needs and safety concerns to the appropriate supervisor or coordinator.
• Safely load donations into bins and organize them inside donation trailers.
• Assist truck helpers and drivers in loading donations into Goodwill trucks, if needed.
• Communicate daily with Dispatch regarding current product volumes and transportation needs.
• Perform other duties as assigned or directed.

Education: High School Graduate or GED preferred.

Experience: Six months to one year of customer service experience preferred.

Strong customer service skills, attention to detail, ability to work independently and as part of a team, and basic administrative skills.