Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
- Process customer transactions quickly, accurately, and efficiently using the POS system.
- Handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, coupons, and loyalty offers according to company policy.
- Adhere to company policies on cash shortages/overages and restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
- Stay current with advertisements and adhere to food safety and safety procedures.
- Identify unsafe conditions and notify management; inspect equipment and report repairs.
- Create a welcoming environment and assist customers with product questions.
- Follow all laws, regulations, and company guidelines.
- Work effectively in a high-paced environment and manage conflict professionally.
- Act with honesty and integrity regarding customer and business information.
- Support and assist diverse customer needs, including minors, individuals with disabilities, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve over 140 stores across several states. We are committed to diversity, innovation, and creating positive experiences for our customers, communities, and team members.
We value people and provide opportunities for growth and success. Whether seeking part-time work or a career change, apply today and join our Smith’s family!
What You’ll Receive From Us
The Kroger Family offers comprehensive benefits including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industries:
Retail
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