Agency Client Partner – X; Formerly Twitter

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs.

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Our exceptional team is the cornerstone of Market Star's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our Market Star team and can’t wait to discuss how we can help you find growth!

Market Star is seeking an Agency Client Partner to join our Ogden, UT team representing X (Formerly Twitter). In this role, you will partner with advertising agencies that manage multiple advertiser brands, proactively managing those relationships to ensure agency contacts are satisfied and their clients' business objectives are met using X's advertising solutions.

Your role is to translate agency and advertiser objectives into high-impact strategies on X, grow agency spend across the platform, and consistently meet revenue goals. Agency Client Partners draw daily on relationship skills and data to make strategic decisions, acting as a trusted advisor who helps agencies get more value from every campaign they run on X.

• Manage and grow a portfolio of advertising agency accounts on X through proactive engagement, strategic account planning, and consultative selling.
• Lead an agency outreach process, including phone calls, emails, and video conference meetings, to build and manage relationships with agency stakeholders from onboarding onward, delivering exceptional customer service at every touchpoint.
• Generate and qualify new opportunities with prospective and existing agency partners through cold calling, email, and social outreach.
• Own the full sales cycle, from identifying growth opportunities across an agency's advertiser brands to closing increased spend commitments on X.
• Conduct in-depth discovery and needs analysis on agency and advertiser business objectives, campaign performance, and goals, then develop and present tailored X advertising solutions.
• Drive retention, renewal, and expansion across your book of business, including upsell and cross-sell of X ad products, to build brand awareness and increase usage and ad spend on the platform.
• Translate campaign metrics and performance data into actionable recommendations that help agencies optimize results for their advertisers.
• Guide agencies on campaign setup and optimization best practices, including audience strategy, budget allocation, flight durations, creative strategy, and measurement.
• Manage a high-volume book of business with consistent coverage, keeping pipeline, forecasts, and account activity accurate in CRM, and review your pipeline, forecast, and plan to achieve targets with your manager weekly.
• Attain or exceed daily, weekly, monthly, and quarterly sales, revenue,…