Administrative Assistant

Location: Northwood

Description We are looking for an Administrative Assistant to support daily office operations while serving as a dependable point of contact for customers and internal teams. This contract-to-permanent position is ideal for someone who enjoys balancing administrative coordination, front-desk support, and clear communication in a service-focused environment. The role requires a hands-on, detail-oriented individual who can stay organized, handle questions confidently, and help others understand processes with patience and accuracy.

Responsibilities:

- Welcome callers and visitors, respond to routine questions, and provide helpful guidance on forms, documents, and general office procedures.

- Perform data entry and maintain organized records so information remains accurate, current, and easy to retrieve.

- Support day-to-day administrative activities such as preparing paperwork, monitoring correspondence, and assisting with office follow-up tasks.

- Use maps and routing information to help explain service details and answer location-related questions clearly.

- Coordinate communication between office staff, drivers, and customers to help keep daily operations running smoothly.

- Assist with reception coverage and remain flexible with scheduling when additional support is needed later in the day.

- Prepare and review documents in Word, Excel, and Outlook to support reporting, communication, and administrative tracking.

- Build an understanding of the organization's services from the ground up in order to explain processes effectively and address customer concerns with empathy. Requirements - Previous experience in an administrative assistant, receptionist, or general office support role.

- Strong customer service skills with the ability to communicate professionally by phone, email, and in person.

- Reliable attendance and a high level of accountability in a position that supports time-sensitive services.

- Proficiency with Microsoft Word, Excel, and Outlook.

- Accurate data entry skills and strong attention to detail when handling paperwork and records.

- Ability to read maps and use location details to support customer questions and service coordination.

- Willingness to take a hands-on approach, learn operational processes thoroughly, and adapt to changing daily needs. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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