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IDD Administrative Specialist

Job in Pepper Pike, Cuyahoga County, Ohio, USA
Listing for: Jewish Family Service Association of Cleveland
Full Time position
Listed on 2026-10-19
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 19 - 21 USD Hourly USD 19.00 21.00 HOUR
Job Description & How to Apply Below
  • Location 29125 Chagrin Blvd,Pepper Pike, OH, 44122,United States
  • Base Pay $19.50 - $21.50 / Hour
  • Job Category HR Review, Staff
  • Employee Type FTE .9-1.0
  • Required Degree High school
  • Manage Others No

JFSA of Cleveland celebrates its 150th anniversary! We have been a Top Places to Work winner for the last 14 consecutive years and offer a broad array of social services to residents across the Eastern suburbs of Cleveland, Ohio. We have an immediate need to fill the role of Intellectual and Developmental Disabilities (IDD)
Administrative Specialist . The individual will coordinate and provide daily administrative and clerical support services for the Achieving Potential department and serve as a point of contact for families, outside agencies, day programs, and staff for program information and problem-solving as needed

Position Type:
Hourly, Full-time, Office-based

Duties and Responsibilities:
  • Coordinates with families/guardians and various internal and external departments/service providers to apply for and maintain government entitlements (including Social Security, Medicaid, and SNAP benefits).
  • Maintains and monitors client fund balances to maintain benefit eligibility, client trusts, STABLE Accounts, and survivor benefits.
  • Maintains relationships with governmental agency personnel (county boards of developmental disabilities, Job and Family Services, Social Security, housing authorities, etc.) in multiple counties.
  • Assists with payment of client expenses as needed.
  • Contributes to interdisciplinary team meetings on issues related to benefits and money management.
  • Provides administrative and clerical support to all Achieving Potential Management Staff.
  • Manages the monitoring and scheduling of residential service staff with in-person training to ensure compliance.
  • Other duties and projects as assigned.
Education/Training and

Experience:
  • High School Diploma/GED Required
  • College Degree Preferred
  • At least three years of related administrative clerical expereince, including tracking of compliance requirements to meet State and County regulations in the field of IDD.
  • At least three years of financial or office-based work
Knowledge, Skills and Abilities:
  • Knowledge of disability services and non-profit organizations preferred
  • Knowledge of computer software is sufficient to understand and manipulate Word, Excel and other computer software.
  • High degree of confidentiality.
  • Knowledge of standard office equipment, copy machine, fax, etc.
  • Strong written, verbal, and interpersonal communication skills required.
  • Ability to establish and maintain a working relationship with agency staff, persons served, family members, other professionals, and vendors.
  • Demonstrated ability to prioritize assignments, multitask, and work independently
  • Strong organizational skills and ability to anticipate and track detailed work assignments.
  • Medical and Dental
  • Paid holidays, including Jewish religious holidays
  • Paid sick and vacation
  • Flexible Spending Account or Health Savings Account with employer contributions
  • 403b savings plan with 3.5% employer match
  • Company-paid life insurance
  • Easy access to public transportation and f ree parking
Summary

Jewish Family Service Association of Cleveland is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, ethnic group, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state or local law.

Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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