Accommodations & Retention Coordinator

Position Title

Position Title Accommodations & Retention Coordinator

Position Type

Position Type Admin/Professional

Department

Department Learning Center

Full or Part Time

Full or Part Time Full Time

Pay Grade

Pay Grade MN7

Join Northeast Ohio Medical University’s ( NEOMED ) Learning Center
NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking an Accommodations and Retention Coordinator who wants to contribute to meaningful work in a collaborative academic environment.
At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.
Starting Salary Range: $43,662– $47,610, commensurate with experience.
Benefits & Perks
NEOMED is committed to supporting your health, well-being, and long‑term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.
Healthcare Coverage
Competitive medical, dental, and vision insurance through Medical Mutual
Flexible Spending Account ( FSA ) or Health Savings Account ( HSA )
Short-and long-term disability coverage, Long-term care coverage options, and Life insurance
Retirement
State retirement plan with 14% employer matching to help you plan for the future
Paid Time Off
Generous vacation and sick leave, in addition to 11 paid holidays each year
Additional Benefits
Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
Educational benefits with our partner universities (Policy#)
Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
Employee wellness activities and initiatives that support a healthy work-life balance

This position manages student accommodation requests and confidential records, coordinates communication among students, faculty, staff, and the University Student Accessibility Services Committee ( USASC ), and helps ensure compliance with institutional policies and applicable laws. The position collaborates with Testing Services to provide accommodated exam proctoring; supports academically at-risk students through assessments, individualized recommendations, targeted interventions, progress monitoring, and follow-up. Conduct workshops and training related to retention support services for key stakeholders, in addition to educating administrators, faculty, staff, and students about their responsibilities for providing accommodations, in compliance with the ADA , and collaboration with the Title IX staff.

The coordinator also analyzes student and accommodation data, prepares operational, accreditation, and annual reports, identifies trends and opportunities for improvement, and provides leadership for departmental retention, progression, and assessment initiatives.

Student Accommodation Requests: Serve as the primary coordinator of operations related to student accommodation requests, in alignment with the office’s liaison support to the USASC . Related responsibilities include but aren’t limited to:
Facilitate meetings with respective students who request accommodation; manage case files and paperwork required for monitoring these services for students in a confidential and yearly manner; assist with the…