Automotive Service Manager/Writer Manager
Listed on 2026-01-12
-
Automotive
Operations Manager -
Management
Operations Manager, Program / Project Manager
Location: Westerville
Automotive Service Manager / Writer Manager
Join to apply for the Automotive Service Manager / Writer Manager role at Buckeye Complete Auto Care.
Buckeye Complete Auto Care | Westerville, OH
Position OverviewBuckeye Complete Auto Care is hiring an Automotive Service Manager / Writer Manager to lead front‑of‑house operations at one of its growing locations. The role is for an experienced automotive service manager who wants to lead in a structured, accountable, and people‑focused repair shop environment. You will manage daily operations, lead advisors, and stay actively involved with customers. This is not a back‑office role.
Key Responsibilities- Lead daily front‑of‑house operations in a busy automotive repair shop
- Manage and coach service advisors on customer service and sales
- Ensure shop systems, SOPs, and standards are consistently followed
- Own customer communication and expectation management
- Partner with the Operations Manager to drive performance and stability
- Create a calm, organized, and accountable shop environment
- Store performance and results
- Front‑of‑house leadership and execution
- Customer satisfaction and trust
- Advisor development and accountability
- Process discipline and consistency
You will not be expected to micromanage technicians or chase inspections. Leadership focus matters here.
Compensation & Growth- Total Compensation Range: $85,000–$115,000+ annually
- Structure: 60% salary / 40% performance‑based
- Performance tied to gross profit and store health
- Built to reward leadership, stability, and long‑term thinking
- Prior automotive service management experience
- Strong leadership and communication skills
- Proven ability to own results and develop people
- High integrity and accountability
- Comfortable working directly with customers daily
Buckeye Complete Auto Care is a family‑owned automotive company focused on doing things the right way. We value integrity, clear systems, and leaders who take ownership. If you are looking for a shop where expectations are clear and support is real, we would like to talk.
Seniority Level- Director
- Full‑time
- Management and Manufacturing
- Vehicle Repair and Maintenance
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