Customer Manager

Direct message the job poster from Cox Automotive Europe

Customer Performance Manager

Location: Hybrid based in Germany - Covering Germany / Netherlands / Benelux / Austria

Drive Customer Success Across Europe

At Cox Automotive Europe
, we’re transforming the automotive industry with cutting‑edge digital solutions. Our Customer Performance Management team is at the heart of this mission—helping OEMs, fleets, and dealers unlock measurable value from our EU Wholesale suite of products and services.

We’re looking for a Customer Performance Manager who combines deep industry knowledge with a consultative approach to help customers achieve their remarketing goals. If you’re passionate about building relationships, driving product adoption, and delivering real business impact, this is your opportunity.

• Act as a trusted advisor to automotive customers, aligning our solutions with their business objectives.
• Coach clients on best remarketing practices
  , guiding them to optimise wholesale performance.
• Deliver insights and performance reports
  , using data to inform decisions and improve ROI.
• Support onboarding and implementation
  , ensuring smooth adoption of new features.
• Collaborate with internal teams and share best practices across regions.
• Proactively manage accounts to drive retention and growth
  .

• 5+ years’ experience in European remarketing/wholesale (e.g., Used Car Manager).
• Understanding of retail market influences on wholesale
  .
• Experience with inventory management systems and automotive data tools.
• Strong account management and analytical skills
  .
• Excellent communication and consultative approach.
• Ability to work independently in a field-based, cross‑country environment
  .

• Experience in used car retail.
• Workshop facilitation and project management skills.
• Additional language skills (English essential).

• Be part of a pan‑European team shaping the future of wholesale remarketing.
• Work with leading automotive brands and cutting‑edge digital solutions.
• Enjoy field‑based flexibility and opportunities for growth within Cox Automotive.

📩
Apply now and help us redefine automotive remarketing across Europe!

STRICTLY NO AGENCIES PLEASE

We work with a carefully selected set of recruitment partners and are not looking to add to our PSL.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Mid‑Senior level

Full-time

Software Development, Retail Motor Vehicles, and Wholesale Motor Vehicles and Parts

Referrals increase your chances of interviewing at Cox Automotive Europe by 2x

Apply BELOW