Automotive Service Advisor - Phil's Auto

Description

Service Advisor – Phil’s Auto (Carlisle, OH)

Location: 343 Central Ave, Carlisle, OH 45005
Hours: Monday–Friday | 7:30 AM–5:30 PM EST
Pay: $19.00 – $23.50 per hour + bonuses

At Great Water 360 Auto Care
, we believe in better—better service, better teamwork, and better careers. Phil’s Auto is growing and we’re looking for an energetic Service Advisor who loves helping customers, supporting technicians, and keeping a shop running smoothly.

• Deliver a warm, professional customer experience
• Write service estimates & manage repair orders
• Support workflow management and daily shop operations
• Communicate clearly with customers & technicians
• Source parts, manage inventory & ensure accurate invoicing
• Drive sales execution with a people-first approach
• Maintain organization, follow-up, and accountability

• 1–3 years of service writing or customer-facing automotive experience
• Strong communication, multitasking & follow-through skills
• Ability to manage workflow and support shop operations
• Customer service mindset with problem-solving abilities
• Comfort using Microsoft tools & shop management software

• Medical (BCN / BCBS options)
• Dental & Vision – Guardian
• 401(k) with company match (eligible after 90 days)
• PTO – front-loaded annually
• HSA match up to $15/bi-weekly
• Company-paid Life & AD&D ($25,000 coverage)
• Employee Assistance Program
• Voluntary benefits: STD, LTD, Life, Accident & Critical Illness
• Learn to Earn Program
• Training, Tuition & ASE Reimbursement
• Paid Parental Leave
• Teammate Discounts: 50% off labor + parts at cost + 5%

We’re a people-first automotive group that’s committed to growing our teams, supporting career development, and providing a stable Monday–Friday schedule—
no evenings, no weekends
.

If you’re ready to bring your customer service talent to a company that invests in you, we want to meet you.

Join a shop with great culture, strong leadership, and real career growth opportunities at Phil’s Auto
.