Regional Operations Manager

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico.

By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Your responsibilities

Job Summary The perspective candidate will actively engage in strategic leadership and operational oversight across multiple manufacturing plants and major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives.

Job Description

The Regional Operations Manager - East Central is actively engaged in strategic leadership and operational oversight across multiple manufacturing plants or a major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives.

Preferred Location for this role:

Northwood, OH or South Bend, IN

(Northwood OH Preferred)

Travel is Up to 60% (mostly land) - South Bend, IN;
Cleveland, OH;
Grand Rapids, MI;
Dayon, OH

Key Responsibilities

* Oversee end-to-end operations across multiple facilities with a strong emphasis on safety and cultural development.

* Promote a culture of hands-on leadership by ensuring plant level leaders are actively engaged on the floor.

* Ensure achievement of tactical and strategic KPI's.

* Ownership of lean manufacturing practices and culture of continuous improvement.

* Lead safety programs and ensure compliance with OSHA, EEOC, WIHA, and environmental regulations.

* Direct accountability for the operational P&L and sustainable growth within their area of responsibility.

* Promote a positive and inclusive workplace culture that supports employee engagement and development.

* Develop and mentor plant-level leadership and operations teams.

* Collaborate with cross-functional departments including Sales, R&D, HR, and Supply Chain.

* Align production capabilities with current and future sales forecasts.

* Optimize resource allocation and capacity planning (equipment, personnel, materials).

* Drive cost-saving initiatives through process optimization and training.

* Maintain equipment and develop contingency plans for downtime and staffing fluctuations.

* Serve as the operations lead in solution selling activities.

* Represent operations in customer meetings and strategic projects.

Key Performance Indicators (KPIs)

* Safety: OSHA incident rate, near-miss reporting, and compliance audit scores.

* Quality:
First-pass yield, customer complaints, and…