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Two-Campus Ecommerce Customer Service Lead

Job in Hartville, Stark County, Ohio, 44632, USA
Listing for: Hartville Hardware
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 52000 - 70000 USD Yearly USD 52000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Two-Campus Ecommerce Customer Service Lead | Sundays Off
Location: Hartville

HRM Enterprises is seeking an Ecommerce Customer Service Assistant Manager to lead the two-campus Ecommerce Customer Service team at Hartville and Kidron. You will oversee daily workflow, coach staff in real-time, and ensure consistent, high-quality service across channels and brands.

The role requires managing escalations, scheduling, and cross-department coordination, with a focus on maintaining a connected, collaborative team culture across both campuses.

Step into the Two-Campus Ecommerce Customer Service Lead | Sundays Off role at Hartville Hardware in Hartville, OH, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Hartville, OH, United States.

This opportunity is part of our work in Sales, Other.

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