Salon Guest Services

$15.00-$19.00 per hour depending on experience in customer service

30-32 hours per week

For nine consecutive years, Kenneth's Salon + Spas has been recognized as one of the Best Places to Work. We believe everyone deserves to feel beautiful, and that starts with creating an exceptional experience for every guest who walks through our doors.

We're looking for a friendly, organized, and customer-focused Guest Services Associate to join our team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to meet you. As the first and last point of contact for our guests, you'll play a key role in creating a luxury salon and spa experience.

30-32 hours per week

• Availability:
  Mid and evening on week days, as well as Saturday availability required
• Weekdays:
  Scheduled hours are 11:00 AM - 7:00 PM and/or 1:00 PM-8:30 PM. Days currently needed are Tuesdays, Wednesdays, Thursdays, Fridays - may vary.
• Saturdays: 2 Saturdays per month, with open availability between 7:30 AM and 6:00 PM.

• Expert customer service and communication skills which include telephone and email etiquette
• Strong problem-solving ability
• Detail-oriented
• Commitment to guest care and ongoing professional growth
• Strength in computer skills and ability to learn new software
• Answer, investigate and respond to all customer inquiries regarding appointments, products, and feedback

• Professional Development and Continuing Education Opportunities
• Generous Employee Discounts on Services and Products
• Accident and Critical Illness Coverage

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.