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Bilingual Onsite Supervisor

Job in West Jefferson, Madison County, Ohio, 43162, USA
Listing for: Surge Staffing
Full Time position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Clerical, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 18 - 26 USD Hourly USD 18.00 26.00 HOUR

Job Description & How to Apply Below

Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage work forces by providing customized business solutions.

The Onsite Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs2) develops and retains business by providing outstanding customer service3) performs a variety of administrative tasks that support the overall mission of quality service and performance.

Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists.

Work Hours:

Monday-Thursday 3:30pm-1am (Some Fridays required) PRIMARY FUNCTIONS & RESPONSIBILITIES
  • Effectively meeting the temporary help and/or training needs of a major SURGE Client
  • Delivers high quality service to the customer and temporary employees
  • Develops and retains business by providing outstanding customer service
  • Performs a variety of administrative tasks
  • Monitor attendance of employees
  • Process and assist with Workers Compensation claims
  • Reconcile invoices from all vendors
  • Other duties as assigned
QUALIFICATIONS AND SKILLS
  • High School diploma required
  • Must be fluent in Spanish and English
  • Proven leadership/success in a previous managerial role
  • Exceptional customer service skills and the ability to build/enhance successful business partnerships
  • Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
  • Must have great communication and customer service skills
  • Must have administrative skills
  • Experience in performing background checks, I 9, and E Verify
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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