Dental Assistant​/Account - Piketon

• Location 7777 US-23.,Piketon, OH, 45661,United States
• Base Pay $21.21 / Hour
• Employee Type FT Non-Exempt

Description

The Dental Assistant/Account Support verifies patient insurance benefits, communicates with patients and insurance companies, submits dental prior authorizations, and discusses treatment plans and associated payments. This position coordinates, educates, and follows up with patients to support quality dental care. When needed, the employee also works as a chairside Dental Assistant. The role supports efficient patient flow through timely, accurate, and professional preparation of patients and patient information while maintaining positive patient relations and helping ensure patients are well cared for and satisfied.

• Ensure patients have a positive experience and receive care and compassion
• Coordinate patient flow with dental and patient access staff as part of a team
• Ensure patient care, administrative processes, and related tasks comply with regulatory standards and VVHC clinic policies and procedures
• Prepare and maintain dental materials, supplies, and instruments, including disinfecting and sterilizing instruments and handpieces according to CDC and clinic policy
• Assist the dentist chairside by organizing and preparing instruments and providing comprehensive dental care to VVHC patients using the four-handed dentistry technique
• Assist the dentist with diagnostic examinations, procedures, and surgical interventions
• Collect and record pertinent patient health information and vital signs
• Document dental services in the patient record, including findings, diagnosis, treatment plan, and completed care
• Prepare, maintain, and clean or disinfect the dental clinic, equipment, and instruments in compliance with OSHA, CDC, and clinic regulations. This includes removing biohazard waste; cleaning, lubricating, and sterilizing instruments; and arranging operatories, the sterilization area, and the laboratory for use
• Maintain the operation of equipment, including handpieces, radiographic equipment, sterilizers, ultrasonic cleaner, water distiller, amalgam separator, and central evacuation system (pump/compressor)
• Maintain dental supplies, including stocking operatories, reviewing and putting away supply orders, and adding to and submitting supply orders
• Educate patients by providing oral hygiene and post-operative instructions
• Complete post-visit responsibilities

• Participate in the daily morning huddle
• Prepare, submit, and follow up on prior authorizations to private insurance and other payer sources that require authorization for procedures, by telephone, facsimile, or online system, while maintaining compliance with medical records confidentiality regulations
• Assist with telephone triage and distinguish true dental emergencies from routine treatment
• Prepare treatment plans and treatment cost estimates, and present them to patients for review
• Scan related paperwork and outside documents into the EHR so they are organized and accessible
• Send appropriate radiographs, narratives, and authorizations to the billing department for claims requiring documentation
• Prepare necessary patient documents for dental insurance prior authorization in accordance with the dentist’s diagnosis

• Responsibilities may include serving on committees (ad hoc or standing), work groups, and service teams within Valley View Health Centers and CAC
• Demonstrate commitment to the organization’s mission of promoting oral health

Education

• High school diploma or equivalent

Job-Related Experience

• Preference is given to individuals with prior dental experience…