Front Desk Associate - RFD

• Job Type: Full-Time
• Schedule: Monday – Friday
• Pay: $23.00 – $27.00 per hour

Riversbend Family Dental is seeking an experienced, friendly, and detail-oriented Dental Front Desk Receptionist to join our team!

We are looking for a dependable professional who thrives in a fast-paced dental office, provides exceptional patient service, and has a strong understanding of dental insurance and payment processing.

The ideal candidate will have at least 2 years of experience working in a dental clinic and be comfortable managing front desk responsibilities while helping ensure smooth daily operations.

• Greet patients warmly and provide excellent customer service.
• Answer incoming calls, schedule appointments, and manage patient inquiries.
• Verify dental insurance eligibility, benefits, and coverage.
• Explain insurance benefits, treatment estimates, and patient financial responsibilities.
• Accurately collect and post patient and insurance payments.
• Maintain accurate patient accounts and assist with billing questions.
• Coordinate with clinical staff to ensure efficient patient flow.
• Maintain organized and up-to-date patient records.
• Assist with other administrative duties as needed.

• Minimum of 2 years of experience in a dental clinic required.
• Strong understanding of dental insurance, including verification, benefits, and claims.
• Experience collecting and posting patient and insurance payments required.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy dental practice.
• Comfortable using dental practice management software and navigating patient accounts.
• Dependable, professional, and team-oriented.

• Pay: $23.00 – $27.00 per hour, based on experience.
• Employment: Full-Time.
• Schedule: Monday through Friday.

At Riversbend Family Dental, we value professionalism, teamwork, and creating a welcoming experience for every patient. We are looking for someone who takes pride in their work, enjoys helping patients, and wants to be an important part of our dental team.