Technical Service Manager

Location: Germany

Technical Service Manager page is loaded## Technical Service Manager locations:
Remote - Germ anytime type:
Full time posted on:
Posted Yesterday job requisition :
R102499

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.###
** Role and Responsibilities**### ### The Technical Service Manager (TSM) is responsible for managing the assigned customer base from a Technical perspective, maintaining and growing the local business.  Managing the current and future product line and takes the lead to start tests with the new developed products so the overall product line will be future proof.### The TSM is also the trainer for new Sales Engineers for existing and new products.

The TSM reports directly to the Sales Manager.### ### Typical responsibilities include, but are not limited to:* ### Providing technical support to customers.* ### Providing technical training to team and customers.* ### Providing support to Branch Manager on customer/segment related business development opportunities* ### Visiting clients and prospects together with Sales Engineer/Sales Manager.* ### Identifying new growth opportunities in the business area and providing the technical support to acquire these.
* ### Initiating and supporting new product launches.* ### Providing feedback on product performance to Headquarters and has an important role in the development of new products.* ### Taking a leading role in “Technical” driven activities.* ### Interpreting and communicating laboratory results.* ### Managing a small team of TS-engineers if applicable.* ### Member of the Engineering management team###
** Knowledge and Experience*** ### Degree in Chemical or Technical Engineering* ### Manufacturing process or production experience, ideally gained in an organization involved in Metal Working.* ### Understanding of actual Environmental, Health and Safety legislations and its impact.* ### Proven track record of achievements.* ### Fluent in local language and English. Additional language skills are considered a plus* ### Current network in Metalworking fluids / industrial cleaners* ### Fluency in German and English###
** Personality*** ### Self-Starter* ### Analytical* ### People Manager and social* ### Assertive* ### Persistent* ### Curious###
** Additional information*** ### Competitive salary and commission scheme* ### Company car, smartphone and laptop computer are provided* ### Position will be home based in the in the designated area* ### Frequent travel

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.# Values and Culture## Working at DuBois is dynamic, flexible and fun.

Our customer centric focus gives you the opportunity to leverage your creative and innovative talents to help deliver specialty chemical solutions safely while protecting the environment. DuBois values:* ## Honest and Ethical Behavior* ## Collaborative Communication* ## Safety at Work and Home* ## Environmental Stewardship#

Perks and Benefits ## You will enjoy building your career with DuBois. DuBois offers the stability and comprehensive benefits of a larger organization with the feel of a smaller, more personable company.## The diversity of our roles, customers served and large number of manufacturing, distribution and technical centers provide many routes for your career advancement. If you value learning, improving processes and want to make an immediate impact, DuBois is where you want to be.##

DuBois excellent benefit package includes health insurance, dental insurance, vision insurance, life insurance, 401k with company match, paid holidays, vacation time and income protection plans.
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