Demand Planning Sr. Manager, Infrastructure Solutions

POSITION SUMMARY

Vertiv is seeking a Demand Planning Sr. Manager, Infrastructure Solutions to support a business unit delivering highly engineered infrastructure solutions. You bring deep experience in engineer‑to‑order and configure‑to‑order environments and are fluent in turning RFQs/quotes/opportunities into reliable demand plans. You’ll forecast at a solution level and convert the forecast into necessary Vertiv products and external buyout elements to de‑risk long‑lead components and align supply and capacity to project gates (award→ design freeze→ FAT→ ship/commission).

As a key member of the Americas Demand Planning team, you will collaborate with Sales, Solutions/Application Engineering, PMO/Project Management, Product Management, Operations, Finance, and Analytics to integrate quantitative and qualitative insights into the plan. Your work directly supports Vertiv’s SIOP (Sales, Inventory & Operations Planning) process and enables execution against our strategic priorities.

• Develop and maintain a rolling 24–36 month conversion‑aware demand plan for engineered solutions, integrating CRM/CPQ pipeline, RFQs/quotes, and awarded projects with probability and stage‑aging.
• Forecast at Vertiv product level (e.g., UPS, CRAC and CRAH units, CDUs, Switchgear, RPP and Busway), translating mix to product families and long‑lead products for capacity and supplier alignment.
• Lead weekly pipeline/forecast reviews with Sales & Solutions Engineering and monthly option‑mix/long‑lead exposure reviews with Operations, PMO, and Supply; facilitate Offer & Demand and SIOP cadences with clear assumptions and risk/mitigation.
• Partner with PMO to synchronize the demand plan with project gates and calendars, surfacing timing risk, capacity impacts, and mitigation paths; provide capacity signals to Supply & Manufacturing.
• Own and improve forecast KPIs (WAPE/MAPE, Bias) and engineered‑solution metrics (quote win‑rate, stage conversion, product‑mix accuracy, long‑lead exposure in days and dollars, adherence to design‑freeze schedules).
• Support NPDI by modeling early demand at attribute level and coordinating phase‑in/phase‑out and obsolescence with Offering/Product Management and Engineering.
• Uphold data integrity across CRM/ERP/APS; codify assumptions; maintain auditable forecast logic; communicate forecast changes and implications to leadership and downstream planning.

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or equivalent experience.
• 10-12 years in demand planning for engineered/complex industrial solutions (ETO/CTO) with long‑lead components and multi‑disciplinary projects.
• Demonstrated success forecasting from quote funnels and mapping to configuration options, comfortable with probabilistic methods, scenarios, and sensitivity analysis.
• Advanced analytics (Excel/statistical forecasting); working knowledge of BOMs, option rules, capacity constraints; familiarity with CRM/CPQ, ERP (SAP/Oracle), and APS (Kinaxis Rapid Response, Blue Yonder/JDA, o9) preferred.
• Strong collaboration and facilitation across Sales, Engineering, PMO, Operations, Finance; crisp executive communication and a bias for action.
• Proven ability to work independently, handle complexity, and drive decision‑making with minimal supervision.
• Adaptability, flexibility, and a growth mindset—ready to bring external best practices and fresh thinking to Vertiv.

Vertiv’s culture is built on our Core Principles—Safety, Integrity, Respect, Teamwork, and Diversity & Inclusion—and brought to life through our Strategic Priorities:

• Customer Focus: You put the customer at the center of every decision, building strong relationships and delivering superior value.
• Operational Excellence: You drive efficiency, scalability, and continuous improvement in every process you touch.
• High‑Performance Culture: You hold yourself and others accountable, act with urgency, and deliver results.
• Innovation: You seek out new ideas, challenge the status quo, and help Vertiv lead in technology and service.
• Financial Strength: You understand the impact of your work on…